Effective Date: 14/10/2023
At EUNOIA Healing Crystals, we strive to provide you with a seamless shopping experience, including timely delivery of your natural and ethically sourced crystals. Please review our Shipping and Delivery Policy to understand how we handle shipping and delivery of your orders.
Order Processing
- All orders will be processed within [1-3] business days from the date of order placement.
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Methods
- We offer a range of shipping methods to cater to your needs. You can choose your preferred shipping option during the checkout process.
- Available shipping methods include standard shipping and expedited shipping.
Delivery Timeframes
- Delivery times may vary depending on your location and the shipping method chosen.
- Estimated delivery times are as follows:
- Standard Shipping: [5-10] business days
- Expedited Shipping: [2-5] business days
- Please note that these are estimated delivery times, and actual delivery times may vary due to unforeseen circumstances.
International Shipping
- We offer international shipping to select countries. Shipping costs and delivery times for international orders will vary based on your location.
- Customs and import duties may apply, and these fees are the responsibility of the customer. Please check with your local customs authorities for more information.
Order Tracking
- You will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the status and progress of your delivery.
Shipping Fees
- Shipping fees are calculated based on the chosen shipping method and the destination of your order. The total shipping cost will be displayed during the checkout process.
Delivery Issues
- In the rare event that you encounter delivery issues, such as delayed delivery, lost packages, or damaged items, please contact our customer support team at [[email protected]] for assistance.
Undeliverable Packages
- If your package is returned to us as undeliverable due to an incorrect address provided by the customer, the customer will be responsible for the cost of re-shipping the package.
Contact Us
If you have any questions or concerns regarding our Shipping and Delivery Policy, please don’t hesitate to contact our customer support team at [[email protected]].
At EUNOIA Healing Crystals, we are dedicated to providing you with a positive shopping experience and delivering your healing crystals in a safe and timely manner. Thank you for choosing us as your source for natural and ethically sourced crystals.
Feel free to replace “[[email protected]]” with your actual customer support email address on your website.